Questions we hear

Yes. All four offices keep the same records, follow the same policies and use the same forms.

A full exam takes about an hour. Visits for a specific eye problem may be shorter.

We work with many vision plans and with medical insurance. Call any office, and we check yours before the visit.

A routine exam goes to a vision plan, and the part about an eye problem goes to medical insurance. We say which is which before you pay.

Yes. Your prescription is yours. We give you a copy after your exam and fitting.

Yes, at all four offices. A fitting is a separate step from a routine exam, and the doctor explains it at the visit.

Your glasses and contact lenses, a list of your medicines, and your vision and medical insurance cards if you have them.

Yes. Children have a full exam with a parent beside them, and the doctor explains each step in plain words.

Yes. Call us with the plan name, and we check the benefits before the visit.

Sudden vision loss, a curtain over your vision, a sudden shower of floaters, an eye injury or a chemical splash: call an office or go to the nearest emergency room now. In an emergency, call 911.